Click on "Our booking system in 3 steps" first, please.

Once booked in, contact us, or wait for a contact. You should get an email with confirmation as well.

Booking ID from your email is always required during the drop-off and pick-up, or when mailing in.

No down payments, no cables or accessories(unless specified in the problem).



1. Do you know the problem? Please choose from our categories under this one before booking. If your device is not mentioned, you can contact us or book it in for an estimate first. Our estimate and the diagnosis fee is £25 most of the time.

If you don't understand something, contact us via the contact information provided on our website HERE so that we can help you.

2. Once booked in our system, you should get a confirmation email with the booking ID. This ID is a MUST when you drop off, pick up your device, mail it in, or inquire about it. We have over 100 jobs here and don't want to mix them up. Please DO NOT share it with anyone as otherwise, we can't guarantee that your device will go back to you. In this case, we do not take any responsibility for the loss.

3. Once booked in and you have your booking ID, you can use this booking ID to book a visit HERE or contact us if you plan to drop it off. If you're mailing in, contact information and the address is on our website HERE. If you'll change your mind, or can't make it, please let us know so we can cancel it or reschedule it for you.

Examples of our prices:.

1. Most of our customers pay £30-60 for the labour (from 1 to 2 hours)+ the cost of the parts. High-priority customers from £45-90.

2. If the price for an estimate is higher than the value of the device, we first consult it with our customers.

3. If we can't diagnose the fault quickly, we won't charge you extra for it. If we will decide to spend extra time, it will be on us.


As long as the screen is not damaged/cracked, please book an estimate or repair HERE. The cost of the diagnosis and estimate is £25 if you can wait 3-5 working days. If you'd like a quicker service, that's £40 and done within 1-2 days max. Choose High Priority during booking.

If you can't deliver the TV to our branch, please use contact details from our website HERE to arrange a collection.

If the screen/LCD panel is damaged/cracked, or was thrown something at, most of the time is not worth replacing it. The manufacturer buys them in bulk. If we buy a single unit we have to pay a premium price which makes the repair cost above the value of the TV. If it's a Sony or LG from 50" to 65", we can buy it from you. The rest have no value.

The backlight problem.

If you are 100% sure about the backlight fault and the power supply section of the backlight has survived, the prices are up 40" TVs £80, up to 50" £90-100, up to 60" £120-130, over depends on the size, brand, model, but can go up to £200. These are average prices our customers are paying.

If you have a Samsung TV, you can have as well melted diffuser which is an additional cost if we can buy it from £50-100. Not always we can. These TVs have models where it's a common problem.

The backlight replacement involves risk. We do not guarantee a successful repair. We will spend for real up to or above 2 hours of work and have to buy a backlight which we can't return, but we can't pay the risk if that will be the case.


Home
  • HDMI port (where you connect your TV) problems in Playstation and Xbox:
    • Xbox Series S/X, and PS5 - HDMI port repl. £60 3-5 working days. High priority 1-2 days £90, members discount £10, so £80.
    • Xbox One S/X, and PS4 - HDMI port repl. £45 3-5 working days. High priority 1-2 days £65, members discount £10, so £55.
    • Xbox One/360, and PS3 - HDMI port repl. £35 3-5 working days. No high priority most of the time.
  • If the surface under the port on the mainboard is damaged, we will first contact you, and ask if you want to fix it. That takes 1-2h more most of the time. And we won't know until we will open it. Book it in HERE.
  • Other problems in Playstation and Xbox:
    • No power.
    • Physical damage.
    • Anything else.
  • In this situation, please book it in HERE for the diagnosis and estimate which is £25 if we can diagnose it within 3-5 days and £40 1-2 days. Members £5 off so £35.
Home
  • Nintendo Switch and Lite:
    • USB C - charging port problem. 3-5 working days it is £35, 1-2 days is £50.
    • No power - needs diagnosis.
    • Problem with picture, audio, game or microSD cards, joycons, other problems.
  • The diagnosis and estimate is £25 if we can do it within 3-5 working days. If you need it quicker, for £40 we can do 1-2 days on a high priority. But we won't know the fault until we will open it. Book it in HERE.
  • Any other game consoles:
    • Vintage.
    • From a different country.
    • Steamdeck.
    • VR or mixed reality.
  • The diagnosis and estimate is £25 if we can do it within 3-5 working days. If you need it quicker, for £40 we can do 1-2 days on a high priority. But we won't know the fault until we will open it. We have some parts for some of them as these as well are coming. Book it in HERE.

If you know what has to be done to help you with your Gamepad, please book an estimate or repair HERE. You can find it in the Brand/category Game console controllers/gamepads, or use Game Consoles and Controllers inside.

If you can't deliver the gamepad to our branch, please use contact details from our website HERE to arrange a collection. Or book it in, and send it to our branch. The address is on our main website.

We can help as well while wating, so you don't have to leave your gamepad with us(for an extra fee) - if possible. Please call us to arrange a visit if that's the case. Contact details are on our main website.

Examples of our prices:.

1. Xbox, Playstation & Nintendo gamepads - stick-drift standard fix. This is just a replacement of two potentiometers and we do it with regular priority 3-5 working days for £25, or high priority £40 which is most of the time up to 1 or 2 days.

2. Xbox & Playstation gamepads - stick-drift Hall effect fix. This is a full analogue joystick replacement which works on a magnetic field and should not have wear and tear anymore. So, the fix should be permanent. It takes us up to half an hour more, plus the cost of the joystick and stick-drift module, plus callibration in it. We do it with regular priority 3-5 working days for £40, or high priority £60 which is most of the time up to 1 or 2 days. Members have it cheaper with £10 discount for high priority.

3. If you're not sure what's wrong with your gamepad, please book an estimate or repair HERE. We can't read from a crystal ball, sorry.


If you know what has to be done to help you with your laptop/MacBook, please book an estimate or repair HERE. Macbook is not in the laptop, but Apple brand/category. The cost of the diagnosis and estimate is £25 if you can wait 3-5 working days. If you'd like a quicker service, that's £40 and done within 1-2 days max. Choose High Priority during booking.

If you can't deliver the laptop to our branch, please use contact details from our website HERE to arrange a collection. Or book it in, and send it to our branch. The address is on our main website.

We can help as well while wating, so you don't have to leave your laptop with us - if possible. Please call us to arrange a visit if that's the case. Contact details are on our main website.

Examples of our prices:.

1. Most of our customers pay £30-60 for the labour (from 1 to 2 hours)+ cost of the parts. High priority customers from £45-90.

2. Windows/operating system reinstallation. Here depends if your hard drive is in the newer technology like an SSD or NVMe, or in the older with moving parts inside which can be 5-10 times slower. In many cases, it's cheaper for the customer to replace this old one, and not only have fresh operating system, but as well quicker work of a laptop.

3. If you're not sure what's wrong with your laptop, or simply has no power, please book an estimate or repair HERE. We can't read from a crystal ball, sorry.


If you know what has to be done to help you with your computer, please book an estimate or repair HERE. iMac is not in the Personal computer, but Apple brand/category. The cost of the diagnosis and estimate is £25 if you can wait 3-5 working days. If you'd like a quicker service, that's £40 and done within 1-2 days max. Choose High Priority during booking.

If you can't deliver the computer to our branch, please use contact details from our website HERE to arrange a collection. Or book it in, and send it to our branch. The address is on our main website.

We can help as well while wating, so you don't have to leave your computer with us - if possible. Please call us to arrange a visit if that's the case. Contact details are on our main website.

Examples of our prices:.

1. Most of our customers pay £30-60 for the labour (from 1 to 2 hours)+ the cost of the parts. High-priority customers from £45-90.

2. Windows/operating system reinstallation. Here depending if your hard drive is in the newer technology like an SSD or NVMe, or in the older with moving parts inside which can be 5-10 times slower. In many cases, it's cheaper for the customer to replace this old one, and not only have a fresh operating system, but also faster work of a computer.

3. If you're not sure what's wrong with your computer, or simply has no power, please book an estimate or repair HERE. We can't read from a crystal ball, sorry.


Click the Back button, to go back to our main website.